Refund policy

60-Day Fit Promise

At Velora, we stand behind every pair we sell. If your socks aren't the right fit, you have 60 days from delivery to return or exchange them — no questions asked.

How to return

1. Email info@velora-socks.com with your order number.
2. We'll reply within 24 hours with return instructions and the address to send to.
3. Pack the item and send it back with the carrier of your choice.
4. Refund processed within 5 business days of receipt.

What's eligible

• Unworn or lightly tried-on socks in original packaging.
• Items purchased directly from velora-socks.com.
• Returns initiated within 60 days of the delivery date.

Refund method

Refunds are issued to your original payment method. Original shipping is non-refundable; return shipping is on us.

Questions? Our team replies within 12 hours, 7 days a week.